Terms and Conditions
- Extra guests: our rooms are designed for single and double occupancy, and no extra bed service is provided in the hotel. Additional guests will be charged at NT$380 per night unless the guests are under the age of 6.
- 5% tax is included in the room rates. To guarantee your booking, we will request 30% deposit of your entire stay. Overseas bookings are only accepted if paid by credit card; bank transfer is not accepted. Guests who make bookings in Taiwan can use credit cards, ATM and bank transfer to pay deposit. All balance of payment has to be settled by credit cards (Visa/Master/JCB) or cash on arrival.
- Check-in/ Check-out Time: 15:00/12:00, baggage storage is available at lobby.
- We reserve the right to change room rates without prior notice.
- The cancellation policy is listed as follows:
1. No cancellation fees will be charged if cancellations are made 14 days prior to your stay.
2. 30% of the deposit will be charged if cancellations are made 10 to 13 days prior to your stay.
3. 50% of the deposit will be charged if cancellations are made 7 to 9 days prior to your stay.
4. 60% of the deposit will be charged if cancellations are made 4 to 6 days prior to your stay.
5. 70% of the deposit will be charged if cancellations are made 2 to 3 days prior to your stay.
6. 80% of the deposit will be charged if cancellations are made 1 day prior to your stay.
7. All deposit will be charged if cancellations are made on the day of your stay or without prior notice.
- Pick-up service & drop off:
We provide airport pick-up, drop off service by appointment. Pick-up service starts from $1,300 and drop-off service starts from $1,000 depending on the number of passengers. Please contact us to arrange this service at least 24 hours prior to arrival and/or departure.
1. No cancellation fees will be charged if cancellations are made 14 days prior to your stay.
2. 30% of the deposit will be charged if cancellations are made 10 to 13 days prior to your stay.
3. 50% of the deposit will be charged if cancellations are made 7 to 9 days prior to your stay.
4. 60% of the deposit will be charged if cancellations are made 4 to 6 days prior to your stay.
5. 70% of the deposit will be charged if cancellations are made 2 to 3 days prior to your stay.
6. 80% of the deposit will be charged if cancellations are made 1 day prior to your stay.
7. All deposit will be charged if cancellations are made on the day of your stay or without prior notice.
We provide airport pick-up, drop off service by appointment. Pick-up service starts from $1,300 and drop-off service starts from $1,000 depending on the number of passengers. Please contact us to arrange this service at least 24 hours prior to arrival and/or departure.
